Who We Are
We are proud to be a 100% Employee-Owned Company!
We Push The Boundaries
Call Centers of America is proud to say that we are completely owned by the very representatives who are giving excellent call center solutions. We believe that this is the most amazing business model since being employee-owned is what’s best for us and our clients!
What It Is For Our Clients
We Assure You That For Every Call You Make, You Are Directly Speaking To The Owners Themselves!
We take pride in being an employee-owned company. That means every member of our team is not just a mere employee. Everyone receives a financial interest when our clients’ businesses succeed. Our company’s triumph heavily relies on yours, which is why we make sure that you receive the best services from the start and the end of the agreements.
your business is in good hands
When choosing the best call center agency as a partner, it’s like interviewing applicants who can sit on the front desk and be your organization’s face. Since our company is owned by the employees themselves, you can be assured that you are hiring a team that is definitely committed to giving their best in every caller that they interact with everyday. We answer and handle calls the way you would handle them so you’ll have the confidence that your business is in good hands.
There is no need to worry about how your potential customers’ perceive your business as we can assure you that our representatives are the best in the industry. And when we say the best, we mean the most excellent call handlers that will take care of every call with utmost professionalism. We assign representatives that are knowledgeable and experienced in the industry that your business is in, which is very hard in companies like call centers. Therefore, you can be at ease by knowing that your calls are getting handled by some of the best and experienced agents in the globe.
What It Is For Us
Becoming an owner-employee brings an immeasurable amount of joy and pride. Some people don’t have the chance to look at a thriving business and utter to themselves, (or anyone who asks), “I build that business. I built that with my hands.”
Aside from that, it also makes you feel that you belong there. Your loyalty to a company, the place and people that you work with, the clients and businesses that you handle, it contributes to who you become as a person. We are proud to say that we have the longest average tenure when it comes to our employees. That shows how they’re happy with where they work and that opportunities like promotion are offered to them when they work hard.
Lives of the people
Another good thing that comes with a business that’s managed by an employee-owner is the level of trust. You sleep peacefully at night knowing that your business won’t be in chaos tomorrow because you can count on your staff–from the managers to your co-workers. They make sound decisions and they perform well because they’re on top of their game. You exert effort because you know that it will have an impact on the lives of the people sitting beside you everyday.
However, being an employee-owned company is not just about the things that can’t be touched. Apparently, there is a financial reward. The better the employees do, the more the business grows. The more it grows, the higher the value of our shares. So if you perform in the best of your abilities and actually work hard, you’ll be given the opportunity to live a more comfortable life when you decide to stop working and hang up the headset.
Call Centers of America is a business that prioritizes the welfare of their staff and employees. That’s the type of place where people want to work and stay. That’s the kind of business that people love to be involved with.
WE HELP IMPROVE AND PROLONG LIFE
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No Long Term Contracts
- We work on simple monthly contract and a complete month to month billing cycle (not 28-day billing interval).
- Fully customizable – Thanks to the company’s investment in the latest software and technologies, we can tailor fit the campaign and script according to your business needs.
- Nationwide Toll-Free or Local Number – You have the liberty to choose the kind of number that you want and we can take the calls that come through it or forward them to your lines any time of the day.
- No Cost for the Delivery of Any Message Type – Want a text, email, alpha digital paging, a combination of two or all of them to quickly receive your messages? No worries on the cost. It’s 100% free.
- Compliant to the HIPAA rule – We offer optional private messaging solutions to make sure that all your messages that carries sensitive personal information are protected.
- Guaranteed Secure Access in the Client Portal – We offer a real-time review of the account management details, messages, and so much more.
- Employee-Owned – Call Centers of America is a hundred percent employee-owned business so our clients and their customers are speaking with the owners themselves. Our success is anchored on yours.